Get in Touch With Us
Whether you have a question about how sweepstakes casinos work, want to flag something on our site that needs a second look, or have a suggestion for content you'd like to see, this page tells you exactly how to reach us and what happens after you do.
How to Contact Our Team
Email is the most direct and reliable route. Every message we receive is read by a member of the editorial team — not filtered by an automated system — and we aim to respond within two working days. Reach us at [email protected].
A little context in your opening lines helps us get back to you faster. If you're writing about a specific platform, a particular piece of content, or a factual point you'd like us to verify, mentioning that upfront means your message lands with the right person straight away.
What You Can Write to Us About
There's no wrong reason to get in touch. These are the most common topics our readers raise:
- Questions about the sweepstakes model — How Gold Coins and Sweepstakes Coins differ, how redemption works, what the free entry option means in practice. If something on our site didn't answer it clearly enough, ask us directly.
- State availability and eligibility — Sweepstakes casino rules vary by state and change frequently. If you've seen something on our site that looks out of date for your state, let us know.
- Factual corrections — We take accuracy seriously. If a bonus figure, redemption threshold, payment method or eligibility detail looks wrong or has changed since we published it, we want to hear about it.
- Content suggestions — Is there a platform, topic or comparison you'd like us to cover? Reader input genuinely shapes what we research and write next.
- Editorial and partnership enquiries — If you represent an operator or organisation and want to explore how we might work together, introduce yourself and outline what you have in mind. We review every approach on its merits; commercial relationships do not influence our editorial rankings.
- Responsible play concerns — If you or someone close to you is finding it hard to stay in control of their gaming, mention it in your message. We'll point you to appropriate support resources without delay.
What Happens After You Email Us
Your message is read by a real person on our team, not handled by an auto-responder. We review incoming mail in the order it arrives and aim to send a meaningful reply — not a holding note — within two working days. During unusually busy periods it may take a little longer, but we will always follow up.
If your message concerns a factual correction or an update to a platform's terms, our editorial process means we'll verify the detail independently before publishing any change. We'll let you know the outcome either way.
A Note on How We Work
Shetaxis.com is an independent comparison site covering sweepstakes and social casinos in the US. Our reviews are based on editorial research. We may earn commission when readers visit an operator through our links, but that relationship has no bearing on how platforms are ranked or what we write about them — the rankings reflect our assessment of each platform on the factors that matter to players.
We cover the sweepstakes model honestly: these are not real-money casinos, availability varies by state, and outcomes in casino-style games are never guaranteed. If anything on our site suggests otherwise, please tell us — that kind of feedback makes the site better for everyone who uses it.
Thank you for taking the time to visit. We look forward to hearing from you.